DocumentCode
2030547
Title
Case study: strategy formulation (change management)
Author
Boland, R.J.
fYear
1994
fDate
1994
Firstpage
42401
Lastpage
42407
Abstract
In the context of most British industry, North West Water provides an unusual case study of the management of change. The author describes its experience since 1991 of transforming a public utility into an efficient privatised business, which represents major change on many fronts: cultural; financial; organisational; and technological. At the same time, continuity in supplying its traditional public services has been vital.
Keywords
commerce; management; water supply; North West Water; UK; business; change management; privatisation; public services; public utility;
fLanguage
English
Publisher
iet
Conference_Titel
Management of Change, IEE Colloquium on
Conference_Location
IET
Type
conf
Filename
1638587
Link To Document