A software metrics program

Software metrics play a central role in software management and technology, as well as in support of general business goals. Metrics are utilized at all levels of a corporation. This paper focuses on software metrics at the multi-divisional level. It views metrics as an integral part of software process. The ideas presented are based on experiences and lessons learned with the metrics and process program within GTE Government Systems Corporation (GSC). The software metrics program at GTE GSC is described, including metrics for software estimation, tracking, and control of software project progress and quality. Trends in software metrics are identified