Title :
An expert system for ISO 9000 quality management system
Author :
Cheng, L.L. ; Tsang, W.M. ; Yeung, K.L.
Author_Institution :
City Polytech. of Hong Kong, Kowloon, Hong Kong
Abstract :
The ISO 9000 quality management system is becoming more important for all sectors of industry. Due to the open door policy in China, managers are now aware of the significance of implementing the ISO 9000 quality assurance system in their companies or factories. However, the ISO 9000 quality system is new to a lot of people, so in order to train personnel to have a quick and thorough understanding of the ISO 9000 quality system standard, an expert system is often used. An ISO 9000 expert system is presented which is written in Prolog. It is rule-based and backward chained. The knowledge of this expert system came from a consultant in this domain. The system gives the user the percentage of conformance to a particular statement in the ISO 9001 standard and delivers a quality manual which the user can use to implement the ISO quality system.<>
Keywords :
administrative data processing; computer based training; expert systems; intelligent tutoring systems; quality control; standards; user manuals; China; ISO 9000 quality management system; Prolog; backward chaining; building; conformance; construction; electronics; expert system; managers; manufacturing engineering; open door policy; personnel training; quality assurance system; quality manual; rule-based system; servicing; standard; Buildings; Cities and towns; Construction industry; Councils; Europe; Expert systems; Production facilities; Quality assurance; Quality management; Subcontracting;
Conference_Titel :
TENCON '93. Proceedings. Computer, Communication, Control and Power Engineering.1993 IEEE Region 10 Conference on
Conference_Location :
Beijing, China
Print_ISBN :
0-7803-1233-3
DOI :
10.1109/TENCON.1993.320084
