Title :
KEPT: a knowledge elicitaiton tool to support communities of practice
Author :
Colombo, Ettore ; Sartori, Fabio
Author_Institution :
Dept. of Comput. Sci., Syst. & Commun., Univ. of Milan - Bicocca, Italy
Abstract :
This paper illustrates how Knowledge Management Systems (KMSs) can improve the capability of Communities of Practice (CoPs) to be agile in their activities. As a case study, the P-Truck Project is presented, whose goal is the development of a KMS to support experts in the decision making process about the different phases of the truck tyre production process. In particular, KEPT, (i.e. Knowledge Elicitation module of P-Truck) is further described as a very important tool to support a specific Community of Practice involved in the truck tyre production process: compound designers. The development of KEPT has provided compound designers with a conceptual and computational framework concerning their expertise. In particular, the maintenance and sharing of knowledge have been facilitated, with a significant improvement of compound designers agility in accomplishing daily tasks and in the interaction with other CoPs involved in the truck tyre production process.
Keywords :
automotive components; decision support systems; industrial control; knowledge acquisition; knowledge management; knowledge representation; process control; tyres; CoP; KEPT; KMS; P-truck project; agile activities; communities of practice; computational framework; conceptual framework; decision making process; knowledge elicitation module; knowledge maintenance; knowledge sharing; truck tyre production; Collaboration; Computer science; Decision making; Design methodology; Knowledge engineering; Knowledge management; Market opportunities; Process design; Production; Tires;
Conference_Titel :
Enabling Technologies: Infrastructure for Collaborative Enterprises, 2003. WET ICE 2003. Proceedings. Twelfth IEEE International Workshops on
Print_ISBN :
0-7695-1963-6
DOI :
10.1109/ENABL.2003.1231435