DocumentCode
2069284
Title
Notice of Retraction
Research on Strategies for Managing Service Demand
Author
Guichao Tian ; Jiantong Zhang
Author_Institution
Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
fYear
2009
fDate
20-22 Sept. 2009
Firstpage
1
Lastpage
4
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The extraordinary importance of the services sector for the economy both in production and employment cannot be denied. As services are moving to center stage in the global arena and the emergence of service science or SSME (Service Science, Management and Engineering), related study and especially the study of service operations management (SOM) are becoming hot. More attention should be paid to exploring operating strategies that can increase capacity utilization by better matching the supply of and demand of services. This paper mainly summarizes several traditional strategies for managing service demand and discusses some recent contributions and future research directions.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The extraordinary importance of the services sector for the economy both in production and employment cannot be denied. As services are moving to center stage in the global arena and the emergence of service science or SSME (Service Science, Management and Engineering), related study and especially the study of service operations management (SOM) are becoming hot. More attention should be paid to exploring operating strategies that can increase capacity utilization by better matching the supply of and demand of services. This paper mainly summarizes several traditional strategies for managing service demand and discusses some recent contributions and future research directions.
Keywords
demand forecasting; economics; service industries; capacity utilization; economy; service demand management; service operations management; service science; Business; Disaster management; Economics; Employment; Engineering management; Manufacturing; Pricing; Production; Productivity; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-4638-4
Type
conf
DOI
10.1109/ICMSS.2009.5300907
Filename
5300907
Link To Document