DocumentCode
2069541
Title
Research on sentiment analysis technology and polarity computation of sentiment words
Author
Wang, Min ; Shi, Hanxiao
Author_Institution
Sch. of Comput. Sci. & Inf. Eng., Zhejiang Gongshang Univ., Hangzhou, China
Volume
1
fYear
2010
fDate
10-12 Dec. 2010
Firstpage
331
Lastpage
334
Abstract
With the rapid development of E-Commerce, customer reviews on a product grows rapidly. This makes it difficult for a potential customer to make an informed decision on purchasing the product, as well as for the manufacturer of the product to keep track and to manage customer opinions. All these works strongly depend on polarity analysis of sentiment words. This paper proposes a novel approach to realize polarity analysis of new words, in addition implement quantitative computation of sentiment words and automatic expansion of polarity lexicon. Experimental results show the feasibility and effectiveness of our approach.
Keywords
customer satisfaction; electronic commerce; customer reviews; e-commerce; polarity computation; sentiment analysis technology; sentiment words; Semantics; Syntactics; Opinion mining; Polarity computation; Sentiment analysis; Sentiment words;
fLanguage
English
Publisher
ieee
Conference_Titel
Progress in Informatics and Computing (PIC), 2010 IEEE International Conference on
Conference_Location
Shanghai
Print_ISBN
978-1-4244-6788-4
Type
conf
DOI
10.1109/PIC.2010.5687438
Filename
5687438
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