Analysis and Assessment on Risks of Enterprise-Customer Collaborative Innovation

Author

Jin MingHua ; Zhang Xue

Author_Institution

Sch. of Manage., Harbin Univ. of Commerce, Harbin, China

fYear

2009

fDate

20-22 Sept. 2009

Firstpage

1

Lastpage

4

Abstract

Enterprise-customer Collaborative innovation is an effective way for enterprise to accumulate and innovate knowledge. This paper analyzes key risk factors existed in enterprise-customer collaborative innovation process, establishes matter element model for risk assessment, illustrates the usage of model and comes up with qualitative and quantitative assessment for the risk level of enterprise-customer collaborative innovation, which will provides new measures and a train of thought for risk decision-making in collaborative innovation process.

Keywords

commerce; customer relationship management; risk management; collaborative innovation process; enterprise-customer collaborative innovation; matter element model; risk assessment; risk decision making; risk factors; Collaboration; Innovation management; Knowledge management; Large-scale systems; Manufacturing processes; Radiofrequency interference; Risk analysis; Risk management; Technological innovation; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

Management and Service Science, 2009. MASS '09. International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-4638-4

Electronic_ISBN

978-1-4244-4639-1

Type

conf

DOI

10.1109/ICMSS.2009.5300926

Filename

5300926