The research of affect computing use in users’ satisfaction measurement in usability testing

Author

Lv, Meiyu ; Yuan, Kewei ; Tian, Xiaona

Author_Institution

Sch. of Autom., Beijing Univ. of Posts & Telecoms (BUPT), Beijing, China

fYear

2008

fDate

22-25 Nov. 2008

Firstpage

17

Lastpage

20

Abstract

With the problem that the important usability attribute - the users´ subjective satisfaction is difficult to quantified in todayÂ¿s usability testing, the users´ affective model based on the process of users´ behavior in usability testing is proposed in this paper by studying the principle of the emotion generation and the process of the user experience, which is used to measure users´ satisfaction to improve its accuracy and credibility.

Keywords

behavioural sciences; program testing; user interfaces; emotion generation; usability testing; users affective model; users satisfaction measurement; Cognition; Dispersion; Industrial economics; Measurement standards; Software measurement; Software standards; Software testing; Telecommunication computing; Telephony; Usability; Affect computing; Usability Testing; Users’ Satisfaction Measurement;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer-Aided Industrial Design and Conceptual Design, 2008. CAID/CD 2008. 9th International Conference on

Conference_Location

Kunming

Print_ISBN

978-1-4244-3290-5

Electronic_ISBN

978-1-4244-3291-2

Type

conf

DOI

10.1109/CAIDCD.2008.4730509

Filename

4730509