Title :
Information exchange and use in GSS and verbal group decision making: effects of minority influence
Author :
Dennis, Alan R. ; Hilmer, Kelly M. ; Taylor, Nolan J. ; Polito, Anthony
Author_Institution :
Dept. of Manage., Georgia Univ., Athens, GA, USA
Abstract :
The purpose of this study was to investigate the effects of GSS use on the exchange and use of information in group decision making under two conditions: when there was and was not a majority/minority split of opinion in the group. When there was a distinct majority/minority groups using a GSS exchanged more information, made better decisions, and took no more time than when they did not use a GSS. In the uniform treatment where there was no majority/minority, groups using a GSS exchanged more information but made worse decisions, and took more time than when they did not use a GSS
Keywords :
group decision support systems; group decision making; information exchange; information use; majority/minority split; minority influence; verbal group decision making; Collaborative software; Decision making; Information technology; Shape;
Conference_Titel :
System Sciences, 1997, Proceedings of the Thirtieth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-7743-0
DOI :
10.1109/HICSS.1997.665464
