Strategic management with a hyperknowledge support system

Author

Walden, Pirkko ; Carlsson, Christer

Author_Institution

Inst. for Adv. Manage. Syst. Res., Abo Akademi Univ., Finland

Volume

3

fYear

1994

fDate

4-7 Jan. 1994

Firstpage

241

Lastpage

250

Abstract

Recent developments in knowledge-based systems technology offer an excellent and effective approach to building management support systems for strategic management. We have developed a hyperknowledge support system for strategic management in the forest industry, and have tried it out in several strategic business units in a major corporation. The core of the system is an object-oriented expert system, which has been overlaid with a hyperknowledge support system. This turns out to be a useful construct, as we get a non-trivial level of knowledge representation and an attractive and easy-to-use support system. We tested the system with 30 managers and some early results show definite improvements in the quality of some key elements of the strategic management process. Our results show so far that hyperknowledge support systems promise to have a significant impact on strategic management.<>

Keywords

decision support systems; deductive databases; forestry; hypermedia; knowledge based systems; knowledge representation; object-oriented databases; forest industry; hyperknowledge support system; knowledge representation; knowledge-based systems technology; management support systems; object-oriented expert system; quality; strategic business units; strategic management;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 1994. Proceedings of the Twenty-Seventh Hawaii International Conference on

Conference_Location

Wailea, HI, USA

Print_ISBN

0-8186-5090-7

Type

conf

DOI

10.1109/HICSS.1994.323347

Filename

323347