Business requirements analysis and development for legacy system replacement projects in government organizations

E-Government innovation is commonly hindered by legacy systems in public sector agencies. Legacy systems not only present technical constraints, but they also embed outdated and inefficient business processes. A critical manifestation of this issue occurs during the requirements phase of e-government projects, where requirements tend to mimic the features of old systems that must be modernized or replaced. The problem is not easy to identify and qualify, unless a critical stance to requirements analysis is taken, and unless requirements are examined in the context of processes that are creative, exploratory and collaborative. We propose a solution to legacy reproduction issues in the development of a game-based tool that through competition enables the analysis and transformation of business requirements by applying risk and opportunity criteria.