Facilitation, systems, and users: the complete socio-technical system

Author

Fuller, Mark A. ; Trower, Jonathan

Author_Institution

Dept. of Inf. Syst., Baylor Univ., Waco, TX, USA

Volume

4

fYear

1994

fDate

4-7 Jan. 1994

Firstpage

82

Lastpage

91

Abstract

Examines facilitator, group member and system roles as a complete socio-technical system. Each of these three components of the socio-technical system is discussed in terms of the roles that they play within the context of a group meeting. This research draws from previous work on "group roles" to define how these roles interact to accomplish effective group performance. The development of a concept called the "co-facilitator", being composed of both human and information technology components, is established as perspective for future system development. Finally, the design of a study in progress is discussed, the intent of which is to explore the roles that each component of the socio-technical system play within the context of longitudinal work groups.<>

Keywords

economic and sociologic effects; human factors; social sciences; cofacilitator; effective group performance; facilitators; group meeting; group members; group roles; human component; information technology component; longitudinal work groups; socio-technical system; system development; system role; users;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 1994. Proceedings of the Twenty-Seventh Hawaii International Conference on

Conference_Location

Wailea, HI, USA

Print_ISBN

0-8186-5090-7

Type

conf

DOI

10.1109/HICSS.1994.323497

Filename

323497