Title :
Design and Implementation of CTI System Based on TAPI3.x
Author_Institution :
Mech. & Electr. Dept., Zhejiang Inst. of Commun., Hangzhou, China
Abstract :
A solution to the computer telephony integration (CTI) application system based on TAPI3.X was provided, and its design principle and implementation process were described in detail. The study was focused on the principle analysis of TAPI and TAPI3.x applications. The system has been put into use and is running well. Practical operation has proved the rationality of system design and the feasibility of the solution.
Keywords :
computer telephony integration; CTI system; TAPI; TAPI3.x; computer telephony integration application system; Application software; Computer interfaces; Educational institutions; Electronic mail; Hardware; Microcomputers; Switches; System analysis and design; Telephony; Voice mail;
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2009. WiCom '09. 5th International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4244-3692-7
Electronic_ISBN :
978-1-4244-3693-4
DOI :
10.1109/WICOM.2009.5301153
