Research on the Operation & Maintenance Model of IT Project

Author

Li Ming ; Zheng Chan ; Feng JingChun

Author_Institution

Bus. Sch., HOHAI Univ., Nanjing, China

fYear

2009

fDate

20-22 Sept. 2009

Firstpage

1

Lastpage

4

Abstract

The O&M (Operation & Maintenance) phase of IT project is the phase when IT project yields economic return or performs its function and the owner gains the interest. Whether the investment and construction of IT project is successful or not depends on the result of the maintenance. Moreover, the selection of IT project O&M model has an important effect on the efficiency of IT project O&M. The traits of IT operation and maintenance are analyzed from the owner´s aspect. Besides, we research the traits, advantages and disadvantages, and scope of application of the three models: self-O&M model, outsourcing O&M model, mixed O&M model. Based on these, we compare different models and then study the chosen time and foundation of the IT project O&M model.

Keywords

information technology; outsourcing; IT project; maintenance; mixed O&M model; operation; outsourcing O&M model; self-O&M model; Availability; Educational institutions; Information security; Investments; Knowledge management; Outsourcing; Performance gain; Project management; Rails; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

Management and Service Science, 2009. MASS '09. International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-4638-4

Electronic_ISBN

978-1-4244-4639-1

Type

conf

DOI

10.1109/ICMSS.2009.5301495

Filename

5301495