• DocumentCode
    2087543
  • Title

    A Governance Framework for E-Government Service

  • Author

    Yang, Yang ; Cao, Jianqing ; YOU, Jianxin

  • Author_Institution
    Chinese Acad. of Sci. & Technol. Manage., Tongji Univ., Shanghai, China
  • fYear
    2009
  • fDate
    20-22 Sept. 2009
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    IT governance is a very effective way to keep the goal of e-government development consistent with that of public services. The paper, based on the IT governance theory, analyzes the key problems in China´s e-government development, and proposes a governance framework for e-government from perspectives including value chain management, decision-making power and responsibility model, and performance evaluation model.
  • Keywords
    decision making; performance evaluation; public administration; IT governance; decision making power; e-government service; performance evaluation model; public services; responsibility model; value chain management; Business; Decision making; Electronic government; Energy management; Identity management systems; Information security; Local government; Performance analysis; Project management; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science, 2009. MASS '09. International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-4638-4
  • Electronic_ISBN
    978-1-4244-4639-1
  • Type

    conf

  • DOI
    10.1109/ICMSS.2009.5301575
  • Filename
    5301575