DocumentCode :
2088409
Title :
The Conceptual Model of the Service Supply Chain Research Based on Business Processes
Author :
Zhang, Rongyao ; Chen, Rongqiu ; Zhang, Yin
Author_Institution :
Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
fYear :
2009
fDate :
20-22 Sept. 2009
Firstpage :
1
Lastpage :
4
Abstract :
As the economy evolves from manufacturing to services, it is important to understand whether the lessons learned in the manufacturing sector can be directly extrapolated to service supply chains. The majority of existing supply chain research focuses exclusively on the manufacturing sector. This article compares the effect of traditional manufacturing sectors. The results highlight similarities and differences between the sectors-demonstrating that effective supply chain strategies in one sector may not be appropriate in the other sector. Based on the service supply chain and manufacturing supply chain compared to a service modular concept, and build a conceptual model of service supply chain.
Keywords :
customer services; manufacturing industries; service industries; supply chain management; business processes; manufacturing sector; manufacturing supply chain; service supply chain; supply chain strategies; Business; Communication industry; Customer service; Electronic mail; Manufacturing industries; Manufacturing processes; Supply chain management; Supply chains; Technology management; Virtual manufacturing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4638-4
Electronic_ISBN :
978-1-4244-4639-1
Type :
conf
DOI :
10.1109/ICMSS.2009.5301600
Filename :
5301600
Link To Document :
بازگشت