Software Company Process Management and Process Audit Research

At present, software outsourcing in China is growing rapidly. In the research and analysis on the status quo of China´s software outsourcing industry, there are characteristics and main problems: most users being local small-scale enterprise users, a relatively dispersed software outsourcing market, deficient project management capability, deficient process audit mechanism etc. Therefore, the outsourcing industry in China are at a primary level of being a coding factory, and has the urgent need for becoming the contract dealer of business process outsourcing as a whole to enhance its developments and changes. Special requirements in the software outsourcing business, such as those on project management skill, domain knowledge, and staff language skills, are analyzed. The importance of software process management and the implementation steps of process enhancement are described. The necessity of process audit and the main steps as well as key points of implementing process audit are also described. For example, establish process audit policy and audit process, form audit team, select appropriate audit method, conduct audit and submit audit report etc. Finally, the following points are made in favor of China´s software outsourcing business development proposals, which are creating the software outsourcing corporate model, introducing process management culture, and establishing process audit mechanism to enhance their competitiveness as well as to improve the product and process quality.