• DocumentCode
    2097644
  • Title

    Influence of Dispositional Trust and Technology Trust on B2C E-Commerce Trust Belief in China

  • Author

    Li, Qinfang ; Zhu, Maoran

  • Author_Institution
    Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
  • fYear
    2009
  • fDate
    20-22 Sept. 2009
  • Firstpage
    1
  • Lastpage
    3
  • Abstract
    In order to research on initial e-commerce trust in the introduction stage, this study developed a model to explain the influence of individual´s dispositional trust and technology trust on initial e-commerce trust belief based on previous research. Empirical data was collected from a survey of B2C e-commerce users in China to verify proposed hypotheses. The result shows that consumers´ e-commerce trust belief is positively affected by both dispositional trust and technology trust. However, dispositional trust shows no obvious influence on technology trust.
  • Keywords
    electronic commerce; B2C e-commerce trust belief; dispositional trust; technology trust; Availability; Displays; Electronic commerce; Internet; Protection; Protocols; Technology management; Uncertainty; Velocity measurement; Waste management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science, 2009. MASS '09. International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-4638-4
  • Electronic_ISBN
    978-1-4244-4639-1
  • Type

    conf

  • DOI
    10.1109/ICMSS.2009.5301956
  • Filename
    5301956