Acquiring Empirical Knowledge to Support Intelligent Analysis of Quality-Related Issues in Software Development

The paper describes the current state of the initial part of the ongoing project aimed at the intelligent support for dealing with quality-related information in the software process. We describe the empirical qualitative studies aimed at acquiring the knowledge on stakeholder perception of quality andquality-related stakeholder interactions. This knowledge is supposed to be incorporated into a common ontology serving as a conceptual foundation for the prospective intelligent issue monitoring and analysis system based on the semantic repository. This system can be used to support prediction of the quality-related behavior of the stakeholders and facilitate reuse of the relevant knowledge.