DocumentCode
2121425
Title
Quality Evaluation of E-government Website Using Web Diagnostic Tools: Asian Case
Author
Jati, Handaru ; Dominic, Dhanapal Durai
Author_Institution
CIS Dept., Univ. Teknol. PETRONAS, Tronoh
fYear
2009
fDate
3-5 April 2009
Firstpage
85
Lastpage
89
Abstract
In recent years, many people have devoted their efforts to the issue of quality of Web site. The concept of quality is consisting of many criteria: quality of service perspective, a user perspective, a content perspective or indeed a usability perspective. Because of its possible instant worldwide audience a Websitepsilas quality and reliability are crucial. The very special nature of the Web applications and Websites pose unique software testing challenges. Webmasters, Web applications developers, and Website quality assurance managers need tools and methods that can match up to the new needs. This research conducts some tests to measure the quality of e government web site of five Asian countries via Web diagnostic tools online. The result of this study confirmed that the E-government Websites of Asian are neglecting performance and quality criteria.
Keywords
Web sites; government data processing; program testing; quality assurance; software reliability; Web diagnostic tools; Webmasters; Website quality assurance; e-government Web site; quality evaluation; quality of service; software testing challenges; Application software; Computational Intelligence Society; Delay; Electronic government; Information management; Quality of service; Search engines; Software quality; Testing; Web sites; E-goverment; performance; web diagnostic tool;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Management and Engineering, 2009. ICIME '09. International Conference on
Conference_Location
Kuala Lumpur
Print_ISBN
978-0-7695-3595-1
Type
conf
DOI
10.1109/ICIME.2009.147
Filename
5077003
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