Title :
The Carryback Processing Assistant: a study in case processing
Author :
Schreiber, Richard K. ; Patil, Ramesh
Author_Institution :
Internal Revenue Service, Washington, DC, USA
Abstract :
Case processing involves amending, correcting, or updating an existing account. It is the least automated type of processing in the Internal Revenue Service. The author describes how a constraint network and a process called discrepancy resolution can be used to limit the amount of input data needed to process a case. He presents results achieved by the Carryback Processing Assistant, a system designed to partially automate the processing of the carryback claims received by an IRS Service Center
Keywords :
expert systems; financial data processing; government data processing; Carryback Processing Assistant; Internal Revenue Service; carryback claims; case processing; constraint network; discrepancy resolution; tax refunds; Assembly; Automation; Computer aided software engineering; Equations; Error correction; Expert systems; Intelligent networks; Performance analysis; Protection; System testing;
Conference_Titel :
AI Systems in Government Conference, 1989.,Proceedings of the Annual
Conference_Location :
Washington, DC
Print_ISBN :
0-8186-1934-1
DOI :
10.1109/AISIG.1989.47328
