Title :
Turnover of airlines employees: Examining empirically the influence of work life-benefits
Author :
Sun, Zhan-Fang ; Wei, Jian ; Lu, Hui-Zhong
Author_Institution :
College of Aeronautic Transportation, Shanghai University of Science Engineering, China
Abstract :
This study focuses on the soft work life environment of airlines through examing the relationships between work life-benefits and turnover intention of airlines with SPSS 17.0. A total of 528 airlines employees from Air China, China Eastern Airlines, Shanghai Airlines and Spring Airlines completed an questionnaire either online or by paper. The results suggest that of work-life benefits has a significant negative relationship with turnover intentions and service-oriented organizational citizenship mediated the relationship significantly.
Keywords :
Companies; Educational institutions; Employment; Industries; Regression analysis; Airlines; Organizational Citizenship Behavior( Service-oriented OCB); Turnover Intention; Work-life benefits(WLB); service-oriented;
Conference_Titel :
Information Science and Engineering (ICISE), 2010 2nd International Conference on
Conference_Location :
Hangzhou, China
Print_ISBN :
978-1-4244-7616-9
DOI :
10.1109/ICISE.2010.5690544
