DocumentCode
2136714
Title
Notice of Retraction
Study on Balanced Scorecard of Commercial Bank in Performance Management System
Author
Longyi Li ; Yansheng Zhang
Author_Institution
Dept. of E-Bus., South China Univ. of Technol., Guangzhou, China
fYear
2009
fDate
20-22 Sept. 2009
Firstpage
1
Lastpage
4
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Performance management of commercial banks is an important aspect of banking business management, this paper makes study about how to use the Balanced Scorecard as a tool, which is applied to commercial banks performance management system, and points out that it breakthrough the defects in the traditional single application of financial indicators which measures performance. And it raises the value of performance management appraisal system based on the introduction of customer factors, internal business processes, employee learning and growth and financial factors. This paper also makes study about the commercial banks in the performance of the balanced scorecard management system mechanism, the strategy of application, application limitations, and outlook on the future of commercial banking services model based on the above points.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Performance management of commercial banks is an important aspect of banking business management, this paper makes study about how to use the Balanced Scorecard as a tool, which is applied to commercial banks performance management system, and points out that it breakthrough the defects in the traditional single application of financial indicators which measures performance. And it raises the value of performance management appraisal system based on the introduction of customer factors, internal business processes, employee learning and growth and financial factors. This paper also makes study about the commercial banks in the performance of the balanced scorecard management system mechanism, the strategy of application, application limitations, and outlook on the future of commercial banking services model based on the above points.
Keywords
banking; balanced scorecard management system mechanism; banking business management; commercial bank service model; employee learning; financial factor; internal business process; performance management appraisal system; Appraisal; Banking; Business; Crisis management; Environmental management; Financial management; Information management; Performance analysis; Sustainable development; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-4638-4
Type
conf
DOI
10.1109/ICMSS.2009.5303394
Filename
5303394
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