Developing an Information System for Quality Assurance in Higher Education Using the Balanced Scorecard Technique - The Case Study of TEI-A

Author

Chalaris, Manolis ; Tsolakidis, Anastasios ; Sgouropoulou, Cleo ; Chalaris, Ioannis

Author_Institution

Technol. Educ. Inst. of Athens, Quality Assurance Service, Egaleo, Greece

fYear

2011

fDate

Sept. 30 2011-Oct. 2 2011

Firstpage

373

Lastpage

377

Abstract

Higher education institutions need to have a clear mission and attainable objectives that can be interpreted and analysed by using terms of strategic planning. Our work is part of prototype system that supports academic evaluation and strategy management using the balanced scorecard methodology. This study aims to describe the design of a campus-wide management information system in the Technological Educational Institute of Athens which can be used to evaluate quality and institutional performance in higher education.

Keywords

further education; management information systems; quality assurance; strategic planning; TEI-A; Technological Educational Institute of Athens; academic evaluation; balanced scorecard methodology; campus wide management information system; higher education institutions; institutional performance evaluation; prototype system; quality assurance; strategic planning; strategy management; Education; Management information systems; Monitoring; Planning; Prototypes; Quality assurance; Balanced scorecard; Higher Eduaction Institutes; Management Information System; Quality Management;

fLanguage

English

Publisher

ieee

Conference_Titel

Informatics (PCI), 2011 15th Panhellenic Conference on

Conference_Location

Kastonia

Print_ISBN

978-1-61284-962-1

Type

conf

DOI

10.1109/PCI.2011.43

Filename

6065117