DocumentCode
2147711
Title
Congruence of Business Ethics in Supplier-Buyer Relationships: A Social Identity Approach
Author
Mo, Shen-Jiang
Author_Institution
Sch. of Manage., Zhejiang Univ., Hangzhou, China
fYear
2009
fDate
20-22 Sept. 2009
Firstpage
1
Lastpage
4
Abstract
Applying social identity theory, We aim to develop a Business Ethics Model (BEM) in Supplier-Buyer Relationships, to describe the relations between supply chain performance and congruence of business ethics perceived by suppliers themselves and corresponding buyers. Data was collected from a large multi-national corporation (MNC) in China branch and its 47 suppliers all over the country. Results show that business ethics is positively related to supply chain performance. More specifically, only when business ethics perceived by suppliers themselves is consistent with buyers´ perception of suppliers´ business ethics, positive relations between business ethics and supply chain performance can been verified. We close by discussing several important research and practical implications for the improvement of supplier-buyer relationships.
Keywords
customer relationship management; ethical aspects; supply chain management; Business Ethics Model; business ethics; multinational corporation; social identity theory; supplier-buyer relationships; supply chain; Business communication; Crisis management; Economic forecasting; Employee rights; Environmental economics; Ethics; Identity management systems; Power generation economics; Supply chain management; Supply chains;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-4638-4
Electronic_ISBN
978-1-4244-4639-1
Type
conf
DOI
10.1109/ICMSS.2009.5303810
Filename
5303810
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