Title :
Performance Evaluation on Emergency Management of the Conflict Groups Social Events of Enterprises
Author :
Cheng Chunmei ; Wang Zhihong ; Li Ming
Author_Institution :
Dept. of Bus. Adm., Liaoning Tech. Univ., Huludao, China
Abstract :
From angle of the enterprise, according to the idears of strategic management of Balanced Scorecard(BSC), the paper focuses on the central of the emergency managerial system of the conflict groups social events and operational mechanism to construct the performance evaluation system. After that, according to the example of the strikes of Taxi companies in Chongqin, the paper made use of the multi-level fuzzy comprehensive appraisal(AHP & FCA)to give the performance evaluation.
Keywords :
appraisal; decision making; emergency services; fuzzy set theory; organisational aspects; performance evaluation; risk management; strategic planning; Chongqin; Taxi companies; balanced scorecard; conflict groups social events; emergency management; multilevel fuzzy comprehensive appraisal; operational mechanism; performance evaluation; strategic management; Driver circuits; Indexes; Investments; Organizations; Performance evaluation; Technological innovation;
Conference_Titel :
Management and Service Science (MASS), 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5325-2
Electronic_ISBN :
978-1-4244-5326-9
DOI :
10.1109/ICMSS.2010.5576564