DocumentCode
2164280
Title
Empirical Study on Government Website Utilization
Author
Li, Haitao ; Sun, Wanchao
Author_Institution
Sch. of Inf. Manage., Wuhan Univ., Wuhan, China
fYear
2010
fDate
24-26 Aug. 2010
Firstpage
1
Lastpage
4
Abstract
This paper investigates the utilization of the government websites (GW) and the users´ Perceived Usefulness and Perceived Ease of Use of the GW. It also analyzes the effects of the main factors such as sex, occupation and background on the uers´ Perceived Usefulness and Perceived Ease of Use. According to the analytical results, the paper offers some inspirations such as targeted expanding the publicity and training, ensuring stable service, coordinating the services of traditional channels and so on.
Keywords
Web sites; government; social aspects of automation; government Website utilization; occupation; perceived usage ease; perceived usefulness; publicity expansion; sex; Analysis of variance; Correlation; Face; Government; Media; Reliability; Training;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science (MASS), 2010 International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-5325-2
Electronic_ISBN
978-1-4244-5326-9
Type
conf
DOI
10.1109/ICMSS.2010.5576831
Filename
5576831
Link To Document