Title :
Empirical Study on Government Website Utilization
Author :
Li, Haitao ; Sun, Wanchao
Author_Institution :
Sch. of Inf. Manage., Wuhan Univ., Wuhan, China
Abstract :
This paper investigates the utilization of the government websites (GW) and the users´ Perceived Usefulness and Perceived Ease of Use of the GW. It also analyzes the effects of the main factors such as sex, occupation and background on the uers´ Perceived Usefulness and Perceived Ease of Use. According to the analytical results, the paper offers some inspirations such as targeted expanding the publicity and training, ensuring stable service, coordinating the services of traditional channels and so on.
Keywords :
Web sites; government; social aspects of automation; government Website utilization; occupation; perceived usage ease; perceived usefulness; publicity expansion; sex; Analysis of variance; Correlation; Face; Government; Media; Reliability; Training;
Conference_Titel :
Management and Service Science (MASS), 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5325-2
Electronic_ISBN :
978-1-4244-5326-9
DOI :
10.1109/ICMSS.2010.5576831