Title :
Why automation needs error avoidance guidelines and evaluation?
Author :
Hussein, Idyawati ; Seman, Esmadi Abu Abu ; Mahmud, Murni
Author_Institution :
Sch. of Inf. Sci., Univ. Malaysia Sabah, Kota Kinabalu, Malaysia
Abstract :
Why do we need automation? Many technologies cite three major reasons: to eliminate the dull, the dangerous, and the dirty routines. It is difficult to argue with this answer, but many things are automated for other reasons - to simplify a complex task, to reduce the work force, to entertain - or simply because it can be done. However, none of the above matters relate to the findings of this paper, whereby automation leads to humans making mistakes.
Keywords :
ergonomics; automation; complex task; error avoidance guidelines; work force reduction; Automation; Computer applications; Computer errors; Guidelines; Human computer interaction; ISO standards; Testing; Usability; User interfaces; Web page design; HCI; Malaysia; human mistakes; user experience; user interface;
Conference_Titel :
Computer and Automation Engineering (ICCAE), 2010 The 2nd International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-5585-0
Electronic_ISBN :
978-1-4244-5586-7
DOI :
10.1109/ICCAE.2010.5451807