Challenges of E-Payment Service in Commercial Bank of Ethiopia

Using secondary data this paper shows that Commercial Bank of Ethiopia (CBE) has faced some challenges relating with e-payment service. Among the challenges security, standardization, regulatory and legal issues, infrastructure, heavy investment costs, and socio-cultural challenges are the serious ones. And it affected the development of the service as expected. Thus, the valuable suggestion to increase the services is that government has to pay much effort to establish nation wide network at least to the town level. Similarly national, and regional laws, rules and regulations are important prerequisites for successful implementation of e-payment. In addition, standardization of software is necessary to offer the services properly.