Development of new telecommunications services in distributed platforms: a structured approach

It is broadly accepted that the telecommunications industry is undergoing a fundamental restructuring. This is driven by new customer demands and by changes in the regulatory environment, and is both enabled and encouraged by rapid technological developments. Additionally, the demand for new sophisticated telecommunications services with multimedia characteristics is increasing. These services require more flexible access, management, and charging mechanisms. Thus, it is necessary to assist, in a systematic manner, telecommunications service designers in the development of new services. In this paper, after an examination of important service engineering matters, a service creation methodology is proposed and presented focusing on its essential characteristics. A possible enhancement of this methodology through the use of design patterns and frameworks is then considered