Title :
Service Supply Chain and Its "Bullwhip Effect"
Author :
Li, Qianyi ; Gao, Yuanyang
Author_Institution :
Dept. of Econ. & Manage., Bei Hang Univ., Beijing, China
Abstract :
This article summarizes two kinds of service supply chain, product servitization supply chain and professional supply chain. Combined these two kinds, a general definition of service supply chain is given. Then, this article compares the differences and similarities between service supply chain and manufacturing supply chain, points out the unique characteristics of service product. At last, this article studies the bullwhip effect in service supply chain, and it analyzes the reasons to bullwhip effect. After all, this study has far-reaching research meaning both in theory and practice.
Keywords :
supply chain management; bullwhip effect; manufacturing supply chain; product servitization supply chain; professional supply chain; service supply chain; Games; Industries; Supply chain management; Supply chains; Uncertainty;
Conference_Titel :
Management and Service Science (MASS), 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5325-2
Electronic_ISBN :
978-1-4244-5326-9
DOI :
10.1109/ICMSS.2010.5576909
