Antecedents and consequences of knowledge management with IT support

Author

Chuang, Shu-Hui ; Chang, Tin-Chang

Author_Institution

Dept. of Bus. Adm., Asia Univ., Taichung, Taiwan

fYear

2012

fDate

13-15 March 2012

Firstpage

69

Lastpage

73

Abstract

Knowledge management (KM) has attracted significant attention from researchers and practitioners as a facilitator of firm performance. Previous empirical research offers inconsistent support that KM enhances firm performance. Thus, the present study focuses on the performance effects of KM with information technology support (KMIT). Addition, the model of this paper includes three organizational factors: structure, culture, and incentive. Surveys collected from 119 High-tech firms were analyzed to test the model. The results confirmed the impact of organizational factors on KMIT. An overall KMIT was found to be critical for improving firm performance. Our study has implications for academics and practitioners by providing a better understanding of the importance of knowledge management in explaining firm performance.

Keywords

knowledge management; organisational aspects; IT support; KM with information technology support; KMIT; culture organizational factors; firm performance; high-tech firms; incentive organizational factors; knowledge management antecedents; knowledge management consequences; structure organizational factors; Educational institutions; Information technology; Knowledge management; Management information systems; Marketing and sales; Organizations; Knowledge management; information technology support; organizational factor;

fLanguage

English

Publisher

ieee

Conference_Titel

Information Retrieval & Knowledge Management (CAMP), 2012 International Conference on

Conference_Location

Kuala Lumpur

Print_ISBN

978-1-4673-1091-8

Type

conf

DOI

10.1109/InfRKM.2012.6205038

Filename

6205038