Author :
Bajahzar, A. ; Alqahtani, Ammar ; Baslem, A.
Author_Institution :
STRL, De Montfort Univ., Leicester, UK
Abstract :
Nowadays, Enterprise Resource Planning (ERP) systems are used in several industries since it provides improved convenience to information which facilitates the decision making and managerial control. Unfortunately, the incorrect design, operation and use of this system guide to various malfunctions in the system and might be a difficulty in obtaining the required benefits from this system. ERP software applications assist activities track actual costs and carry out activity based costing. These applications are utilized in controlling and managing the product development, supplies and parts purchasing, facilitating the interacting with suppliers, offering several services for company customers and tracking orders. In addition, the ERP systems may also have application components for several business economics and human resources features.This paper aims to study and investigate the efficiency and the security of Enterprise Resource Planning (ERP) system in the Saudi Arabian American Oil Company ARAMCO Company. Many issues will be taken into account about ERP system in ARAMCO Company as analyzing the used ERP scheme, realizing the system traps, influencing in the field of information management and cost reduction, understanding the role in the work flow, identifying the managing resources in making an incorporated infrastructure, explicating the use of Enterprise Application Integration (EAI) in evading possible ERP malfunction, exploring the work flow in large businesses, revising the use of ERP systems in supply change management, determining the role of ERP systems in achieving competitiveness, utilizing the ERP system as an indicator to the Key Performance Indicator (KPI), discovering its role in developing the operation management, discovering the continuation of ERP in e-commerce and finding out the role of ERP system in supporting B2C processes and procedures.
Keywords :
activity based costing; enterprise resource planning; financial management; goods distribution; human resource management; product development; purchasing; security of data; supply chain management; ARAMCO Company; B2C procedure; B2C processes; ERP software application; ERP system; ERP system security; KPI; Saudi Arabia; activity based costing; business economics; business-to-consumer; company customer; cost reduction; decision making; e-commerce; electronic commerce; enterprise application integration; enterprise resource planning system; human resources feature; information management; key performance indicator; managerial control; order tracking; parts purchasing; product development; supplier interaction; supplies purchasing; supply change management; the ERP; Technology-Company Compatibility; ARAMCO company; DSS;
