• DocumentCode
    2170438
  • Title

    Application of Balanced Scorecard in Library Management and Evaluation

  • Author

    Huang, Ruhua ; Song, Linlin

  • Author_Institution
    Center for Studies of Inf. Resources, Wuhan Univ., Wuhan, China
  • fYear
    2010
  • fDate
    24-26 Aug. 2010
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    Based on the review of BSC, the paper proposes BSC used in library management and evaluation. It devices the application into 3 steps: reviewing the library statement, developing a strategy map and selecting performance measures. It also creates the benchmark for library evaluation used BSC, and concludes the details on the implementation.
  • Keywords
    libraries; performance evaluation; balanced scorecard; library evaluation; library manangement; Benchmark testing; Book reviews; Construction industry; Libraries; Measurement; Organizations;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science (MASS), 2010 International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-5325-2
  • Electronic_ISBN
    978-1-4244-5326-9
  • Type

    conf

  • DOI
    10.1109/ICMSS.2010.5577071
  • Filename
    5577071