DocumentCode
2170438
Title
Application of Balanced Scorecard in Library Management and Evaluation
Author
Huang, Ruhua ; Song, Linlin
Author_Institution
Center for Studies of Inf. Resources, Wuhan Univ., Wuhan, China
fYear
2010
fDate
24-26 Aug. 2010
Firstpage
1
Lastpage
4
Abstract
Based on the review of BSC, the paper proposes BSC used in library management and evaluation. It devices the application into 3 steps: reviewing the library statement, developing a strategy map and selecting performance measures. It also creates the benchmark for library evaluation used BSC, and concludes the details on the implementation.
Keywords
libraries; performance evaluation; balanced scorecard; library evaluation; library manangement; Benchmark testing; Book reviews; Construction industry; Libraries; Measurement; Organizations;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science (MASS), 2010 International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-5325-2
Electronic_ISBN
978-1-4244-5326-9
Type
conf
DOI
10.1109/ICMSS.2010.5577071
Filename
5577071
Link To Document