Title :
The Evolutionary Game Analysis on the Quality of the Public Service
Author_Institution :
Zhengzhou Inst. of Aeronaut. Ind. Manage., Zhengzhou, China
Abstract :
The issue of public service quality can be seen as an equilibrium process which includes the game between the supplier and the demander of the public service. The boundary rationality of the game participator in public service made the game process to be a process for the stable state. Based on the model of evolutionary game involving the supplier and demander of the public service, we find that the initial state run a key role on the strategy. And the unstable state strategies have the trend to achieve or degenerate to the perfect or the terrible strategy. And several parameters can be utilized as the locus of control for the government´s policy.
Keywords :
customer relationship management; evolutionary computation; game theory; public relations; supply and demand; demander; evolutionary game analysis; public service quality; supplier; Biological system modeling; Economics; Game theory; Games; Government policies; Presses;
Conference_Titel :
Management and Service Science (MASS), 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5325-2
Electronic_ISBN :
978-1-4244-5326-9
DOI :
10.1109/ICMSS.2010.5577238