The Review of the Emotional Contagion Theory Based on the Interpersonal Perspective

It has long been noted that emotions appear to be contagious, but until only recently the theory has been more thoroughly examined. In this study, the authors go through the whole theory based on the interpersonal perspective, discussing the mechanism of the emotional contagion, emotional contagion scale, the method of obtaining emotional contagion and the implementation of the theory. This paper tries to present a guideline for people who may interest in the emotional contagion what is the emotional contagion and how is should be. Through the analysis, the authors also give an discussion about the future development of emotional contagion in the service management.