DocumentCode
2182150
Title
An Empirical Research on the Route Selection of the Employees´ Knowledge Reception
Author
Qi, Hong-Mei ; Wang, Hui-Dong
Author_Institution
Manage. Sch., Hebei Univ. of Econ. & Bus., Shijiazhuang, China
fYear
2009
fDate
20-22 Sept. 2009
Firstpage
1
Lastpage
4
Abstract
Through 335 questionnaires collected from 22 corporations in our survey, the two key factors which can influence the employee´s knowledge reception readiness in the process of knowledge transfer, namely the degree of knowledge customization and the reliability of the knowledge source, are studied empirically. Moreover, the mediate effect of the employees´ involvement degree and specialization degree to the route is analyzed. Therefore, increase the requirement of the external knowledge customization as well as the authority of the external consultants will be help to advance the employees´ knowledge reception readiness, and then make an influence to the work performance. When receiving the external knowledge, it is important to not only enhance the employees´ involvement and specialization but also to pay attention to the employees´ attitude to the reform brought by the external knowledge as well as the resistance caused by the reform so that the external knowledge could be evaluated properly and received. Finally, the suggestions for the managerial practice as well as the future research direction are proposed.
Keywords
knowledge management; organisational aspects; personnel; small-to-medium enterprises; SME; corporations; employees; external consultants; knowledge customization; knowledge reception; knowledge source; knowledge transfer; route selection; Absorption; Bicycles; Delay; Humans; Immune system; Knowledge management; Knowledge transfer; Propellers; Technological innovation;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-4638-4
Electronic_ISBN
978-1-4244-4639-1
Type
conf
DOI
10.1109/ICMSS.2009.5305080
Filename
5305080
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