ERP systems deployment problems in the real world: from blueprints to go live

Author

Chertouras, Konstantinos

Author_Institution

IT Div., "Papageorgiou " Regional Hosp. of Thessaloniki

fYear

2004

fDate

7-10 June 2004

Firstpage

71

Abstract

Enterprise resource planning (ERP) systems are among the most important information technology (IT) development efforts to accommodate the operation of an organization into a single IT platform. Before the advent of ERP technology, a significant number of proprietary systems were employed in order to cover the IT needs of a corporation. Through the use of ERP technology, only one platform was necessary. The price to pay for such a technological breakthrough is deployment complexity. In this study, we present our experiences in the deployment of an ERP system in a real world corporation department (a Human Resources department), and the relevant problems appeared all the way from the blueprints implementation to the go live stage

Keywords

corporate acquisitions; enterprise resource planning; human resource management; technology management; ERP systems deployment problems; Human Resources department; IT needs; blueprints implementation; enterprise resource planning; go live stage; information technology development; organizational units; real world corporation department; Business communication; Companies; Enterprise resource planning; Hospitals; Humans; Information technology; Personnel; Productivity;

fLanguage

English

Publisher

ieee

Conference_Titel

Information Technology Interfaces, 2004. 26th International Conference on

Conference_Location

Cavtat

Print_ISBN

953-96769-9-1

Type

conf

Filename

1372379