Abstract :
This workshop aims to bring together researchers from both academia and industry around issues related to the social interactions analysis through mining social data for providing users added value services. On the other hand, it is necessary to study and understand how services providers could leverage this huge mass of hidden knowledge for, e.g., business purposes, an issue facing all services providers in this area. Concretely, this includes confronting ideas in order to have a clearer view of the elements that surround this new phenomenon, to build a clear overview of advances in the various tracks related to the new Web era and then examining the scientific and industrial short, medium and long terms to rise around this hot topic.