Understanding Judicial Websites: An Exploration of Portals in the States of Mexico

Executive agencies are not the only entities generating websites and using other information technologies. The judicial branch is also making progress toward developing better portals to improve their processes and strengthen the relationships with citizens and other stakeholders. In fact, most judicial agencies have created their own websites with different levels of technological sophistication and functionality. However, very little is known about the structure, usability, content, and impacts of these websites. Based on previous research developed in 2010, this study proposes a framework to measure and evaluate judicial websites and performs a pilot test of the instrument in 20 states in Mexico. Implications for research and practice are derived and ideas for future studies are also suggested.