Abstract :
National Grid Transco (NGT) operates complex energy networks, and is focused on energy delivery and infrastructure, operating the major part of Britain´s gas transmission and distribution systems and the high-voltage electricity transmission system in England and Wales. NGTs core skills lie in the design, development, operation and maintenance of complex energy networks within performance-based regulatory frameworks, and manage these networks to the highest standards of safety, reliability and customer service. NGTs business relies on high-tech and innovative engineering solutions to improve the reliability, availability and capacity of the networks.
Keywords :
customer services; electricity supply industry; innovation management; power transmission reliability; Britain gas transmission system; England; NGT; National Grid Transco; Wales; complex energy network design; customer service; energy delivery; energy infrastructure; energy network development; energy network maintenance; energy network operation; gas distribution system; high-voltage electricity transmission system; performance-based regulatory framework; reliability; safety;
