Title :
Research in Customer Satisfaction Based on Web Services Resources
Author_Institution :
Chongqing Technol. & Bus. Univ., Chongqing, China
Abstract :
Users demand more and more for resources of the web Services, can meet their requirements. this is an important problem Services computing problems faced. This Services resources from the trust model based on Services resources proposed trust mechanism. Based on direct experience and recommended experience of resources to analyze the credibility of experience, and analysis the best mix of resources into the trust mechanisms. Finally, the measurement of resources from the user analysis user satisfaction with quality of Services.
Keywords :
Web services; customer satisfaction; security of data; Web services resources; customer satisfaction; quality of services; service computing; trust mechanism; Computational modeling; Customer satisfaction; Fuzzy reasoning; Presses; Software; Time factors; Web services; Services computing; Services resources; satisfaction; trust mechanisms;
Conference_Titel :
Network Computing and Information Security (NCIS), 2011 International Conference on
Conference_Location :
Guilin
Print_ISBN :
978-1-61284-347-6
DOI :
10.1109/NCIS.2011.158
