DocumentCode
2198937
Title
Research in Customer Satisfaction Based on Web Services Resources
Author
Guo-bin, Chen
Author_Institution
Chongqing Technol. & Bus. Univ., Chongqing, China
Volume
2
fYear
2011
fDate
14-15 May 2011
Firstpage
311
Lastpage
315
Abstract
Users demand more and more for resources of the web Services, can meet their requirements. this is an important problem Services computing problems faced. This Services resources from the trust model based on Services resources proposed trust mechanism. Based on direct experience and recommended experience of resources to analyze the credibility of experience, and analysis the best mix of resources into the trust mechanisms. Finally, the measurement of resources from the user analysis user satisfaction with quality of Services.
Keywords
Web services; customer satisfaction; security of data; Web services resources; customer satisfaction; quality of services; service computing; trust mechanism; Computational modeling; Customer satisfaction; Fuzzy reasoning; Presses; Software; Time factors; Web services; Services computing; Services resources; satisfaction; trust mechanisms;
fLanguage
English
Publisher
ieee
Conference_Titel
Network Computing and Information Security (NCIS), 2011 International Conference on
Conference_Location
Guilin
Print_ISBN
978-1-61284-347-6
Type
conf
DOI
10.1109/NCIS.2011.158
Filename
5948841
Link To Document