A Model of Shared Service Platform Based on Multi-agent

Author

Yang, Hongmin ; Bai, Xiuguang ; Shu, Huayin

Author_Institution

Beijing Univ. of Posts & Telecommun., Beijing

fYear

2008

fDate

20-22 Dec. 2008

Firstpage

907

Lastpage

911

Abstract

To get profit by supplying high quality service to costumers is one of the kernel goals of the telecom carriers. But due to their dispersed information systems, the carriers usually canpsilat apply shared service across different regions, so the service quality is affected. This paper presents a model of system architecture based on multi-agent to fulfill the demand of realizing shared service with high performance and low cost, and simulates the architecture by generating typical scenario such as opening an account and paying across provinces based on the coordinated interactions among agents, furthermore, realizes the scenario by accomplishing the application for the shared service platform and the information systems in two provinces.

Keywords

information systems; multi-agent systems; software architecture; telecommunication computing; dispersed information systems; high quality service; multiagent systems; service quality; shared service platform; system architecture; telecom carriers; Application software; Computer network management; Costs; Information systems; Intelligent agent; Kernel; Multiagent systems; Software agents; Technology management; Telecommunication computing; Information System Platform; Multi-Agent; Shared Service;

fLanguage

English

Publisher

ieee

Conference_Titel

Advanced Computer Theory and Engineering, 2008. ICACTE '08. International Conference on

Conference_Location

Phuket

Print_ISBN

978-0-7695-3489-3

Type

conf

DOI

10.1109/ICACTE.2008.161

Filename

4737089