A Framework for Identifying and Selecting Measures to Enhance BI-Agility

Fueled by increasingly complex and dynamic business environments, agility has risen to a strategic priority in many industries. The need to efficiently react not only to expected developments but also to unforeseen events requires responsive decision support approaches -- an agile Business Intelligence (BI). A puzzling variety of measures has been proposed for pursuing this aim -- from modified data modeling methods, over process models, up to a tool-based support of end-user development. Based on the results of a series of expert interviews with 25 companies, this paper develops a framework for a) identifying relevant measures for tackling issues of BI agility and for b) classifying them with respect to potential business impact and costs. The framework has been evaluated and fleshed out in workshops with BI experts.