DocumentCode :
2205070
Title :
On improvement in enterprise performance of manufacturing servitization
Author :
Jin, Ming-hua ; Gao, Jian-wei ; Zhao, Shu-qing
Author_Institution :
Sch. of Manage., Harbin Univ. of Commerce Harbin, Harbin, China
fYear :
2011
fDate :
9-11 Sept. 2011
Firstpage :
3236
Lastpage :
3239
Abstract :
Some manufacturing enterprises which aim to improve their market competitive advantage and get better market performance and financial performance, are implementing servitization strategy. Even some of them sell the function and service of their products instead of products and transform into some sense of service enterprisers. However, in the process of servitization, they face the interest conflicts in the value chains of each link, sharp increase in the operating costs and the boycott from organizations reply to the change. Therefore, the enterprises should take effective measures to weaken the obstacles to assure the implementation of servitization strategy and the whole of performance based on the right service model and its own characteristics.
Keywords :
financial management; industrial economics; manufacturing industries; service industries; supply chain management; financial performance; interest conflicts; manufacturing enterprises; manufacturing servitization strategy; market competitive advantage; market performance; operating costs; right service model; service enterprisers; value chains; Educational institutions; Maintenance engineering; Manufacturing; Marketing and sales; Organizations; Personnel; financial performance; manufacturing enterprise; market performance; servitization strategy;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Electronics, Communications and Control (ICECC), 2011 International Conference on
Conference_Location :
Zhejiang
Print_ISBN :
978-1-4577-0320-1
Type :
conf
DOI :
10.1109/ICECC.2011.6068094
Filename :
6068094
Link To Document :
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