Abstract :
The following topics are dealt with: service science; service management; intelligent computing; big data; service engineering; e-service; and service computing.
Keywords :
artificial intelligence; customer services; data handling; big data; e-service; electronic service; intelligent computing; service computing; service engineering; service management; service science;
Conference_Titel :
Service Sciences (ICSS), 2013 International Conference on
Conference_Location :
Shenzhen
Print_ISBN :
978-1-4673-6258-0
DOI :
10.1109/ICSS.2013.1