DocumentCode :
2215631
Title :
A Mediational Model for the Impact of Organizational Citizenship Behavior on Team Performance
Author :
Wen-cong, Ma ; Luan, Jiang
Author_Institution :
Sch. of Bus. Adm., South China Univ. of Technol., Guangzhou
Volume :
2
fYear :
2008
fDate :
19-21 Dec. 2008
Firstpage :
20
Lastpage :
23
Abstract :
Organizational citizenship behavior (OCB) has been considered as essential to the success of the organization. There have been an increasing number of OCB studies focusing on individual and organization level, while a few focusing on group or team level. This study explored the relationship among team OCB, team satisfaction and team performance at the team level. Survey data were collected from Pearl River Delta, China. Team leaders (N=101) provided ratings on team performance. Team members (N=580) provided ratings on individual OCB, and individual satisfaction. Using data form 101 work teams and through confirmatory factor analysis and structural equation modeling, this study found that that OCB (team member-rated) had a significantly positive effect on team satisfaction, team satisfaction had a significantly positive effect on team performance, and that the relationship between OCB (team member-rated) and team performance was mediated by team satisfaction. Finally, these results, their managerial implications, and directions for future research were discussed.
Keywords :
team working; organizational citizenship behavior; team leaders; team performance; team satisfaction; Aggregates; Equations; Hydrogen; Industrial engineering; Information management; Innovation management; Performance analysis; Rivers; Testing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering, 2008. ICIII '08. International Conference on
Conference_Location :
Taipei
Print_ISBN :
978-0-7695-3435-0
Type :
conf
DOI :
10.1109/ICIII.2008.130
Filename :
4737593
Link To Document :
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