Title :
Rapid service activation for personal communications access services
Author :
Levenson, Sam ; Wong, Karen
Author_Institution :
Bellcore, Red Bank, NJ, USA
Abstract :
Based on cellular industry data, the anticipated growth and churn rate for the personal communications service (PCS) market translates into high numbers of service activation and deactivation orders for PCS service providers (PSPs). Thus, methods of achieving rapid service activation could result in great savings. The paper describes three methods, all of which rely on a mechanized PSPs sales agent access to LEC systems. It points out the security burdens associated with over-the-air activation, identifies a manual activation as a near-term possibility and an automated wireline method as a target
Keywords :
economics; mobile radio systems; personal communication networks; telecommunication services; LEC systems; automated wireline method; growth; manual activation; market; mechanized PSPs sales agent; over-the-air activation; personal communications access services; rapid service activation; security burdens; service activation; service deactivation; Communication industry; Costs; Customer service; Delay; Load forecasting; Marketing and sales; Personal communication networks; Privacy; Security; Telephone sets;
Conference_Titel :
Networks for Personal Communications, 1994. Conference Proceedings., 1994
Conference_Location :
Long Branch, NJ
Print_ISBN :
0-7803-1913-3
DOI :
10.1109/NPC.1994.337948
