A tool for understanding and measuring end-user e-Business competency

Author

Yoon, Chui Young ; Lee, Keon Myung

Author_Institution

Sch. of Electr., Electron. & Comput. Eng., Chungbuk Nat. Univ., Cheongju, South Korea

fYear

2008

fDate

8-11 Dec. 2008

Firstpage

75

Lastpage

79

Abstract

We developed measures for an end-user e-Business competency are developed from major components of general competency. By performing factor analysis and reliability analysis on the developed measurement items through a pilot test, we proposed a 16-item tool that can measure an end-userÂ¿s e-Business competency in an e-Business environment. We confirmed the successful application of the tool was confirmed by applying it to measuring e-Business competency of end-users in an enterprise with an e-Business environment.

Keywords

electronic commerce; reliability; electronic business systems; end-user e-Business competency; factor analysis; reliability analysis; Application software; Business communication; Cities and towns; Electric variables measurement; Information technology; Performance analysis; Performance evaluation; Reliability engineering; Testing; Web and internet services; End-User; e-Business competency; measurement factor and item; measurement tool;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on

Conference_Location

Singapore

Print_ISBN

978-1-4244-2629-4

Electronic_ISBN

978-1-4244-2630-0

Type

conf

DOI

10.1109/IEEM.2008.4737835

Filename

4737835