Title :
Online recommendation based on customer shopping model in e-commerce
Author :
Ji, Junzhong ; Sha, Zhiqiang ; Liu, Chunnian ; Zhong, Ning
Author_Institution :
Coll. of Comput. Sci. & Technol., Beijing Univ. of Technol., China
Abstract :
As e-commerce developing rapidly, it is becoming a research focus about how to capture or find customer´s behavior patterns and realize commerce intelligence by use of Web mining technology. Recommendation system in electronic commerce is one of the successful applications that are based on such mechanism. We present a new framework in recommendation system by finding customer model from business data. This framework formalizes the recommending process as knowledge representation of the customer shopping information and uncertainty knowledge inference process. In our approach, we firstly build a customer model based on Bayesian network by learning from customer shopping history data, then we present a recommendation algorithm based on probability inference in combination with the last shopping action of the customer, which can effectively and in real time generate a recommendation set of commodity.
Keywords :
Internet; belief networks; data mining; electronic commerce; inference mechanisms; learning (artificial intelligence); uncertainty handling; user modelling; Bayesian network; Web mining technology; business data; commerce intelligence; customer behavior patterns; customer model; customer shopping model; e-commerce; knowledge representation; online recommendation system; probability inference; recommendation algorithm; uncertainty knowledge inference process; Bayesian methods; Business; Collaboration; Data mining; Filtering; History; Inference algorithms; Knowledge representation; Uncertainty; Web mining;
Conference_Titel :
Web Intelligence, 2003. WI 2003. Proceedings. IEEE/WIC International Conference on
Print_ISBN :
0-7695-1932-6
DOI :
10.1109/WI.2003.1241175